Support
How can we help?
A printed code that stops working is urgent. Tell us the short link and we will look at it straight away.
Email us
Write from the address on your account and we will reply within one business day.
support@qrmapper.comRead the guides
How dynamic codes work, what to print, and how to read your scan statistics.
Browse the blogCommon questions
Pricing, plan limits, scan retention and how destination changes propagate.
Open the FAQManaging your subscription
Subscribed in the iOS app? Your subscription is billed through your Apple ID. Cancel it in Settings on your device — Apple ID → Subscriptions — or from Manage → Manage subscription in the app. Deleting the app does not cancel a subscription.
Subscribed on the web? Open Dashboard → Manage to change or cancel your plan. Cancelling stops the next renewal; your plan stays active until the end of the period you have already paid for.
Deleting your account
You can delete your account from Manage → Delete account, in the app or on the web. One thing to know first: your QR codes stop resolving immediately, so anything already printed will no longer work.
See the Privacy Policy for what we delete and what we are required to keep.